Zacks Investment Research upgraded shares of Mattersight (NASDAQ:MATR) from a sell rating to a hold rating in a research note published on Wednesday.
According to Zacks, “Mattersight Corporation, formerly known as eLoyalty Corporation, operates as an enterprise analytics service provider. The Company’s Behavioral Analytics service captures, analyzes, and creates insight from unstructured conversations, emails, employee desktop activity, and customer data. Services offered by the Company is applicable in improving call center performance, increase customer satisfaction and customer retention, reduce fraud, and streamline back office operations. Mattersight Corporation is based in Lake Forest, Illinois. “
Mattersight (NASDAQ:MATR) opened at $2.75 on Wednesday. The company has a quick ratio of 1.35, a current ratio of 1.35 and a debt-to-equity ratio of -2.61. The firm has a market capitalization of $90.01, a price-to-earnings ratio of -4.30 and a beta of -0.13. Mattersight has a fifty-two week low of $2.10 and a fifty-two week high of $4.05.
Mattersight (NASDAQ:MATR) last issued its earnings results on Tuesday, November 7th. The software maker reported ($0.10) earnings per share (EPS) for the quarter, topping analysts’ consensus estimates of ($0.14) by $0.04. The company had revenue of $11.34 million during the quarter, compared to analyst estimates of $11.51 million. equities research analysts forecast that Mattersight will post -0.59 earnings per share for the current fiscal year.
Several institutional investors and hedge funds have recently modified their holdings of the business. Northern Trust Corp increased its stake in shares of Mattersight by 4.2% in the 2nd quarter. Northern Trust Corp now owns 40,827 shares of the software maker’s stock worth $104,000 after acquiring an additional 1,628 shares during the last quarter. B. Riley Financial Inc. acquired a new stake in shares of Mattersight in the 3rd quarter worth $138,000. Russell Investments Group Ltd. increased its stake in shares of Mattersight by 24.7% in the 2nd quarter. Russell Investments Group Ltd. now owns 421,500 shares of the software maker’s stock worth $1,075,000 after acquiring an additional 83,500 shares during the last quarter. Penn Capital Management Co. Inc. increased its stake in shares of Mattersight by 9.4% in the 2nd quarter. Penn Capital Management Co. Inc. now owns 1,072,141 shares of the software maker’s stock worth $2,734,000 after acquiring an additional 91,811 shares during the last quarter. Finally, Boston Partners increased its stake in shares of Mattersight by 45.6% in the 3rd quarter. Boston Partners now owns 1,184,317 shares of the software maker’s stock worth $3,316,000 after acquiring an additional 370,917 shares during the last quarter. 36.40% of the stock is owned by institutional investors and hedge funds.
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Mattersight Corporation offers behavioral analytics and provides personality-based software products. The Company uses various applications, including predictive behavioral routing, performance management, quality assurance and predictive analytics (collectively, Behavioral Analytics) to analyze and predict customer behavior based on the language exchanged between agents and customers during brand interactions.
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