Huize (NASDAQ:HUIZ) reported record insurance premium volume and higher profitability for the first half of 2026, as demand for long-term savings products, health protection and retirement planning supported growth. Management also pointed to expanding use of artificial intelligence across customer service, sales support, operations and claims processing.
Total gross written premiums facilitated on the company’s platform rose 29.8% year over year to RMB4.2 billion, while first-year premiums increased 48.7% to RMB2.76 billion. Revenue totaled RMB720 million, and net profit attributable to common shareholders reached RMB25.3 million, according to Founder and CEO Cunjun Ma.
Long-Term Products Drive Premium Growth
Co-CFO Ron Tam said first-year premiums from long-term savings products grew more than 45% year over year to RMB2 billion, supported by consumer demand for wealth management and financial-planning solutions in China’s low-interest-rate environment. First-year premiums from long-term health insurance rose 1.6 times from a year earlier to RMB204 million.
The company added about 798,000 customers during the first half, bringing its cumulative insurance customer base to approximately 13.1 million as of June 30. Customers buying long-term insurance products had an average age of 35.3, and 62.5% were from Tier 2 cities and above, management said.
The average first-year premium per long-term insurance policy increased 25% to RMB8,211. Huize’s 13th-month and 25th-month persistency ratios for long-term life and health policies both remained above 95% as of May 31. The repurchase ratio for long-term insurance products was 33.3%.
Huize maintained partnerships with 159 insurance carriers as of June 30. During the period, it introduced Kuai Xiang Fu 5.0, a participating annuity product intended for long-term wealth accumulation, family asset planning and retirement preparation. The company also expanded health offerings, including Darwin No.15 Kids Protection and Changxiang An 5.0, which management said broadens high-end medical coverage for customers with certain nodules and pre-existing conditions.
AI Deployment Targets Costs, Conversion and Claims
Management described AI as a central component of Huize’s operating strategy. The company upgraded its AI application to a 2.0 multi-agent architecture, and the number of users engaging in AI conversations increased 65% from the beginning of the year.
Huize said its AI financial-planning tools can create personalized household insurance plans based on customer profiles and protection needs. The planning-report generation rate among active users reached 45%, while family insurance plans can now be generated within five minutes.
The company is also using AI for customer screening, outbound calls, agent workflow support, insurance proposals and customer analytics. On the claims side, Huize said its Xiaoma Claims AI expanded to four core insurance categories and supports most mainstream internal products. End-to-end AI claims processing can be completed within an hour, with some products processed in minutes.
Responding to an analyst question, management said its initial AI adoption phase has focused on automating and optimizing workflows, lowering operating costs and improving efficiency. The next phase is focused on customer-facing applications, including self-directed policy purchases through AI consultations, which the company said can support conversion rates and agent productivity.
Total operating expenses decreased to RMB175 million in the first half, producing an expense-to-income ratio of 24.2%, Tam said. Management attributed the result in part to measurable cost efficiencies and productivity gains from AI-related initiatives.
International Revenue Reaches RMB220 Million
Huize’s international business, operated through Poni Insurtech, generated approximately RMB220 million in first-half revenue. In Vietnam, Global Care’s gross written premiums increased 45% year over year and revenue rose 24%. The number of policies issued in Vietnam increased 11%, while the local independent financial adviser business recorded a 48% increase in policies issued.
Management said a customized maternal and child health insurance product received a favorable initial response in Vietnam, where it is being promoted through agent channels. In Singapore, Huize is targeting higher-value customers seeking insurance protection, wealth allocation and long-term financial planning services.
During the question-and-answer session, management said its Hong Kong business has been profitable since last year. Singapore operations, which began in the fourth quarter of the prior year, are still scaling, and the company expects the market to contribute to profitability for the full year. Vietnam was described as nearing profitability but not yet EBITDA-positive.
Management said international operations as a whole are profitable when combined with the China business. It added that net profit margins remain relatively modest because the company continues to invest cash flow in AI, including research and development and capital expenditures.
Second-Half Priorities and Capital Plans
For the second half, Huize said it plans to deepen AI adoption, continue customer-driven product innovation in savings, health and protection products, and expand its operations in key Asian markets. The company plans to use Hong Kong and Singapore as regional hubs while strengthening local product and distribution capabilities.
Management said it does not expect to enter additional international markets over the next 12 to 24 months, instead focusing on scaling its existing operations. Huize held RMB241 million in cash equivalents as of June 30.
When asked about capital needs, management said it was unlikely to raise capital in the near term, citing its existing cash balance. It said it would be more likely to consider accessing capital markets only if it identified a major transformative merger-and-acquisition opportunity.
Management also said that, based on July and early-August activity, market sentiment and momentum for Hong Kong insurance products remained robust despite questions surrounding recent regulatory developments and potential tax enforcement. It said the demand rationale for offshore insurance products remained intact because of diversified international asset allocation and interest-rate differences.
About Huize (NASDAQ:HUIZ)
Huize Holding Limited operates as a technology-driven online insurance distribution platform in China, offering a wide spectrum of personal insurance products including life, health, accident, property and casualty, and travel policies. Through its proprietary technology infrastructure, the company aggregates product information from insurance carriers, provides comparative quotes, and facilitates policy purchase and after-sales service. Huize’s platform integrates data analytics, automated underwriting tools and user-friendly interfaces to streamline insurance selection and enrollment processes for individual customers and small-to-medium enterprises.
Founded in 2012 and headquartered in Beijing, Huize serves clients across mainland China via a multi-channel distribution model.
