Concentrix posts quarterly loss after goodwill charge

What happened

Concentrix Corporation (NASDAQ: CNXC) reported third-quarter revenue of $2.45 billion and a GAAP loss after a $1.05 billion goodwill charge. Revenue was down 1.2% from $2.48 billion a year earlier.

Operating loss was $(910.3) million, and operating margin was (37.1)% versus 5.9% in the prior-year quarter. Non-GAAP operating income was $309.0 million, and adjusted EBITDA was $363.0 million.

Cash flow from operations was $268.2 million. The company did not repurchase any shares, and the board raised the quarterly dividend to $0.37 per share. At August 31, 2026, $396.6 million of repurchase authorization remained.

Key numbers

Metric	Latest	Change	Source
Revenue	$2.45 billion	from $2.48 billion, -1.2%	SEC 8-K press release
Operating loss	-$910.3 million	from $147.0 million	SEC 8-K press release
Non-GAAP operating income	$309.0 million	from $305.1 million, +1.3%	SEC 8-K press release
Net income (loss)	-$988.1 million	from $88.1 million	SEC 8-K press release
Adjusted free cash flow	$218.3 million	from $178.8 million, +22.1%	SEC 8-K press release

Read more: Concentrix (CNXC) stock analysis and investment case

Why it matters

OptimistFi's case is that Concentrix can be a durable cash generator if its global customer-experience and digital-operations platform remains the way large brands modernize service. This filing is mixed for that view because the quarter still generated $268.2 million of cash flow from operations and $218.3 million of adjusted free cash flow.

Adjusted free cash flow was 22.1% above the prior-year quarter. Management also said 50% of revenue now comes from business won and deployed within the last 3 years since the introduction of AI. Non-GAAP operating income rose 1.3% to $309.0 million.

The quarter also included a non-cash goodwill impairment charge of $1.05 billion. Concentrix said it was mainly tied to the recent trading range for its stock price and market capitalization. The charge pushed net loss to $(988.1) million and diluted EPS to $(16.24).

For the first nine months, revenue reached $7.42 billion, up 2%, and adjusted free cash flow was $316.0 million. Guidance is softer. Fourth-quarter reported revenue is expected to be $2.41 billion to $2.46 billion, and full-year reported revenue is expected to be $9.83 billion to $9.88 billion.

Those ranges imply constant-currency revenue decline of (5.0)% to (3.0)% for the quarter and (0.8)% to (0.3)% for the year.

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What's next

Concentrix will host a conference call today at 5:00 p.m. (ET) 2:00 p.m. (PT) to review the quarter. The dividend is payable on November 3, 2026, to shareholders of record at the close of business on October 23, 2026.

Full-year adjusted free cash flow is expected to be about $630.0 million to $650.0 million. If management backs the cash-flow outlook and explains the goodwill charge, that would strengthen the case.

If the fourth-quarter revenue range or constant-currency decline worsens, that would weaken it.

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